Frequently Asked Questions
A: Your carpets will be dry in about 2-3 hours. However, we ask you not to remove any of the protective tabs we’ve placed under the legs of your furniture for 24 hours. You can walk on your freshly cleaned carpets immediately as long you’re wearing a clean pair of socks or house slippers. Please be careful when walking from your carpet onto tile or wood flooring. The addition of carpet protector will add an hour to your drying time.
A: We use the hot water extraction method, also known as “steam cleaning”. Our truck mounted system heats the deionized water up to 250 degrees and then vacuums our green cleaning agents and soils out of your carpet. Steam cleaning is the best cleaning method in the residential setting. We have optimized our system to get dry times of so called “dry cleaners” yet thoroughly flushing your carpets of it’s soils while using no chemicals through our machine.
A: Simply put, Spot On Carpet Cleaners strives to provide a level of service unmatched by any other cleaning company
A: The majority of carpet manufacturers recommend you have your carpets cleaner at least ever 12 months. This time frame may vary with individual needs such as high traffic areas, children or pets, which usually require that your carpets be cleaned more frequently.
A: Absolutely not. In fact your carpets will stay cleaner longer than before since we don’t run any chemicals or detergents through our machine.
A: Unfortunately if anyone tells you this, they are not telling you the truth. Some spots that can be problematic are: red spots or any brightly colored spots for that matter those are typical dyes. Furniture and mustard spots can be a problem as well. Rest assured that Spot On Carpet Cleaners has the best spotting agents available and will try to remove each and every spot.
A: Unfortunately there is no standard for green cleaning but we never use any harsh solvents such as butyl cellusolve that are in most carpet cleaning pre-sprays. You probably have some of these cleaning agents in your home already and are familiar with how well they really work. By using deionized water we are able to use these green cleaning agents with excellent results.